FAQs

Who are GFX Printer or gfxprinter.com?

GFX Printer is a custom printing and advertising service with friendly, skilled professionals. We offer a diverse range of products and services that you can use to get your message out there and make your brand, business, or event stand out.

Why choose I choose GFX Printer?

GFX Printer is the leader in designing & printing for all printing needs. We have a wide range of materials and Equipment to offer our clients. We also have dedicated professionals in the field who would be more than glad to hear you. Not only that, but we’re a team of full-service printing experts – from graphic design to production and delivery. Our services are ideal for businesses of any size and in any sector. Our large variety of high-quality printing options offers competitive prices and excellent customer service. We’ll work with you every step of the way, and we’ll never stop exceeding your expectations.

Where is GFX Printer located?
Can you set a meeting with one of your Salesman?

Yes, absolutely! You only have to do is contact us at contact@gfxprinter.com or +971 56 227 1600

What are your active Hours?

Our working hours are from 9:00 to 23:00. But you can contact us anytime.

What are product range you have?

We deal in almost any type of printing. We have a wide range of products and services. Although, we're regularly increasing our range. You can check our all products and categories on our shop page.

How do I find the product I am looking for?

Gfxprinter.com is a User-Friendly Website, fully responsive to all types of devices. There are two easy ways to find products on our website.

  1. Find your product in the shop.
  2. Find it on Search Results, our AI search can easily find what you need whether you don't know the Product name just type like you are on Google.
What type of paper you use?

We typically use Matt and Gloss, but you can modify any attribute during making an order, the only you have to do is to make an inquiry if it's not available in options. You can read our Paper Guide.

What is difference in Paper?

You can read our Paper Guide to get more knowledge about paper.

What type of colors do I use in the Design?

Recommended Color format is CMYK colors. RBG, Pantone, Or Spot colors are not allowed in printing.

How can I make an order online?

You can read our How to make an Order Guide.

Have you veriable Products?

GFX Printer has two types of Products.

  1. Variable Products (Have choosable options)
  2. Simple products
How can I upload my files (Design)?

You can upload it on the Product Page. The Upload area appears after you select available options.

You can find the guide in our How to make an Order Guide.

What type (format) can I upload for printing?

We allow .pdf, .ai (Adobe Illustrator), .eps (Adobe Illustrator), PSD (Adobe Photoshop), .indd (InDesign), .jpg, .png.

Note: .psd, .png, .jpg must be in High Resolution.

Can you print sizes and quantites not listed on product page?

Yes. For this situation, you have to contact us at contact@gfxprinter.com Or +971 56 227 1600 Or make an inquiry.

How long will my order take?

It depends on what product you have ordered. You can check it on below product page. If the order is shipping outside Dubai, it will take a little more time (maybe it will take 1 day more).

Can I change specifications after my order has gone to print?

Sadly No!

But call us immediately, we may be able to do anything.

Will I receive the exact quantity I order?

Most of the time, we will deliver you a small amount extra at no extra cost. You could occasionally get a few items less than you ordered. Standards for the printing sector permit underage of up to 5%. If you want a guaranteed supply, we suggest ordering 5% more than what you actually require.

What type (format) can I upload for printing?

We allow .pdf, .ai (Adobe Illustrator), .eps (Adobe Illustrator), PSD (Adobe Photoshop), .indd (InDesign), .jpg, .png.

Note: .psd, .png, .jpg must be in High Resolution.

I don't know how to setup bleed into my design, can you do it for me?

Why not! Let our Designers set it for you.

I don't know how to setup bleed into my design, can you do it for me?

Sure, we are happy to do this for you.

Do you handle door-to-door Delivery?

Yes, In Dubai, we deliver at the doorstep.

How can I pay?

There are several methods from which you can pay.

Read our Payment method.

How do I change the shipping address after I've placed an order?

While the order is in "In Progress" status, you can change the shipping address.

If you are late and want to change address, you have made a call at +971 56 227 1600.

Where do you delivery to?

We can deliver anywhere in the UAE.

Do you accept credit cards or PayPal?

Yes, we accept credit cards. But in the case of PayPal, you must change currency (AED – USD).

 

Can I get a Discount?

Why Not! Just you have to visit our Coupon & Discount Page.

How can I contact you?

There is full information on our contact page.