Printing made easy
Frequently Asked Questions
While GFX Printer primarily operates online, we do have a physical presence in the UAE. Customers are welcome to visit our store for consultations, viewing samples, or discussing custom projects.
We offer a diverse range of printing services including but not limited to business cards, brochures, banners, custom t-shirts, mugs, and personalized gifts. Our services cater to both individual and corporate needs.
Yes, GFX Printer is committed to sustainability. We use eco-friendly materials and inks wherever possible, ensuring that our products are not only high in quality but also environmentally responsible.
Certainly. We provide discounts on bulk orders, with the discount percentage varying depending on the order quantity and type of product. For specific bulk order inquiries, please contact our customer service team for a detailed quote.
Placing an order is straightforward: simply visit our website, choose your product, customize it using our online tools, and proceed to checkout. For specific or complex requests, contact our customer service for assistance.
Absolutely! GFX Printer excels in creating custom designs. You can submit your own design or work with our team to create something unique. Additional charges may apply for custom design services.
The turnaround time varies depending on the complexity and size of the order. Generally, orders are processed and ready for dispatch within 2-5 business days. For urgent requests, please contact us to discuss expedited options.
We accept a variety of payment methods, including credit/debit cards, bank transfers, and online payment gateways specific to the UAE. All transactions are secure and encrypted for your safety.
Phone+971 56 227 1600
We deliver exclusively within the UAE. Shipping charges vary based on the size and weight of the order, as well as the delivery location within the UAE. Specific shipping costs will be calculated at checkout.
Once your order is dispatched, you will receive a tracking number via email. You can use this number on our website to track the progress of your delivery.
GFX Printer aims for complete customer satisfaction. If you’re not satisfied with your order, please contact us within 7 days of receipt. Returns or exchanges are subject to our terms and conditions, which can be found on our website. Customized items may have limited return options.
In the rare event that you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a return and replacement at no additional cost, ensuring your satisfaction with the final product.
Currently, GFX Printer focuses on serving customers within the UAE. We do not offer international shipping at this time but are exploring options to expand our services globally in the future.